Program Description

Have you ever been in a situation where:

You met someone important and had no idea what to say or do?

You spilled soup all over yourself at an important business event?

You showed up at an important meeting under or overdressed?

Let’s face it: we’ve all had those embarrassing etiquette gaffes!

Our World Class Business Etiquette Workshop will help participants look and sound their best no matter what the situation!

Outline

- Defining etiquette and providing an example on how etiquette can be of value to a company or organization.

- Understanding the guidelines on how to make effective introductions.

- Identifying the 3 C's of a good impression.

- Understanding how to use a business card effectively.

- Identifying and practicing at least one way to remember names.

- Identifying the 3 steps in giving a handshake.

- Enumerating the four levels of conversation and providing an example for each.

- Understanding place settings, napkin etiquette and basic table manners.

- Understanding the meaning of colors in dressing for success.

- Differentiating among the dressy casual, semi-formal, formal and black tie dress code.

Target Audience

The Business Etiquette Workshop examines the basic business situations that one might be faced with. Some situations that people might wonder how to respond to are: how to dress appropriately, the workplace versus social situations, business meetings, proper introductions and 'the handshake', conversation skills/small talk, cultural differences affecting international business opportunities, dealing with interruptions, proper business email, and telephone etiquette.

Objectives

By the end of this half-day session, participants will have learned how to:

1. Define Etiquette

2. Minimize nervousness

3. Remember names

4. Differentiate between different cultural etiquettes

When: April 28, 2015

Where: Awkar, Lebanon

Duration: 1-Day

Time: 0900-1700

Price: $150/person

Register Online: www.ritcom.net